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Data Protection Declaration

The Controller within the meaning of Art. 4 No 7 GDPR is:
HFG Inkasso GmbH
Caffamacherreihe 7
20355 Hamburg
T 040 – 41 30 95 71
F 040 – 41 30 93 00
E hfg[at]hfg.de

Our Data Protection Officer is:
Dr. Volker Wodianka
SCHLUTIUS Data Privacy & Compliance GmbH
Ferdinandstraße 3
20095 Hamburg
Telefon: 040 - 33 40 10
Telefax: 040 - 33 40 15 31
Email: privacy-policy[at]hfg.de

The protection of your personal data during all data processing processes  (e.g. collection, processing and transmission) is an important concern for us. Your data is protected as part of statutory regulations, in particular the GDPR. This comprehensive protection is ensured by technical and organisational measures including TSL encryption.

The following statement gives you an overview of which data is collected during your visit to the HFG Inkasso GmbH website, how this data is used and transmitted, what security measures we take to protect your data and how you receive information about the information provided to us.

This data protection declaration applies to the entire website, but not to sites of other providers to which the website links.
 

1. Collection, use and storage of personal data
In connection with your access to our website, data is stored for security purposes which may allow you to be identified (e.g. date, time and pages viewed, IP address of the requesting computer, data identifying the browser and operating system used and the referrer page). The temporary storage (7 days)of this data is for exclusively internal system-related and statistical purposes (e.g. to guarantee the trouble-free establishment of a connection, to evaluate system security). The legal basis is Art. 6(1)(f) GDPR in accordance to Art. 32 GDPR. No personal processing of these data takes place.

In order to answer your questions, process your requests or provide you with support, it is necessary to ask you for your personal data (contact information, date of birth and, if applicable, your HFG-file reference). The data you enter when using the contact forms will be used and stored only to answer your questions, process your requests, or support you. The legal basis is Art. 6(1)(f) GDPR. If contact is established for the purposes of potentially concluding a contract, an additional legal basis is Art. 6(1)(b).

It is up to you to decide to what extent you use our website and forms and provide your data.

You may revoke any consent you have given to data processing at any time with future effect, in which case we will refrain from processing the data in the future, unless a statutory authority or obligation exists to process data.
 

2. Transmission of data
We only pass on your personal data from the use of our email contact or contact form to other companies of the HFG Group or other third parties (recipients) if the requirements of Art. 6(1)(a-c), Art. 28 GDPR are fulfilled. There will be no transmission for purposes other than those mentioned above.
 

3. Cookies
We currently do not use cookies on our website.
 

4. Privacy Policy for the use of Google Web Fonts
We use Google Web Fonts on our website. Fonts are loaded from Google servers that are used to improve the appearance of the website. The data processing is carried out on the basis of a balance of interests, whereby our interest consists in an appealing design for our website.
The fonts in question are loaded from Google servers, which are usually located in the USA. The appropriate level of data protection is guaranteed by Google (List entry "Privacy Shield").

Learn more about Google Web Fonts 
Learn more about Google's privacy policy
 

5. Information on the use of social networks (Instagram, Twitter, LinkedIn, XING)
We maintain company profiles and/or accounts on various social networks. For the purposes of data protection law, the providers of the social networks are primarily responsible for data processing in these social networks.

Insofar as there is a joint responsibility within the meaning of Art. 26 GDPR, we ensure that a corresponding agreement is made.

The main content of the agreement will then be made available by the social networks themselves on their website.

At present, the only such agreement is for LinkedIn, which you can access here.

Our data privacy statement also applies.
 

6. Rights of affected persons
If the legal requirements are met, you have the following rights under Articles 15 to 22 GDPR: the right to information (Article 15 GDPR), rectification (Article 16 GDPR), deletion (Article 17 GDPR), restriction of processing (Article 18), and portability (Article 20 GDPR).

You have a right to object to the processing of your personal data as part of the stipulations of Art. 21(1) and 21(2) GDPR.

In accordance with Article 77 GDPR, you have the right to complain to the competent supervisory authority if you believe that the processing of your personal data is not lawful.
 

7. Safety information
HFG has taken all necessary technical and organisational security measures to protect your personal data from loss and misuse. Your data is stored in a secure operating environment that is not accessible to the public. In accordance with this privacy policy, access to your information is only possible for specially authorised persons.

Our information system is a secure area. A firewall is installed to prevent access from other networks connected to the internet. Only employees who need the information for performing a specific task receive access to personal data. Our employees are trained in security and data protection practices.

Your personal data is encrypted during transmission using transport layer security (TSL) technology. This means that communication is performed using a recognised encryption method if your browser supports TSL.

We would like to point out that the confidentiality of the transmitted information is not guaranteed when communicating over email. The content of emails can be intercepted by third parties.
 

8. Questions regarding data protection
For questions regarding data protection, please contact us at privacy-policy[at]hfg.de or by post at the address given in the site notice.

Our Data Protection Officer is:
Dr. Volker Wodianka
SCHLUTIUS Data Privacy & Compliance GmbH
Ferdinandstraße 3
20095 Hamburg
Telefon: 040 - 33 40 10
Telefax: 040 - 33 40 15 31
E-Mail: privacy-policy[at]hfg.de

Updated: February 2020

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